Privacy policy

Last Updated: 10 Dec, 2023

Welcome to Navdurga Tourism! At Navdurga Tourism, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or other services provided by Navdurga Tourism (collectively referred to as the "Services").

1. Information We Collect:

   a. Personal Information:

   • When you make a reservation or create an account with Navdurga Tourism, we collect personal information such as your name, contact details, billing information, and other relevant details.

   b. Booking Information:

   • We may collect information related to your travel bookings, including flight details, hotel reservations, and other travel preferences.

   c. Usage Information:

   • We collect information about how you interact with our Services, such as pages visited, searches conducted, and other user activities on our platform.

   d. Device Information:

   • We may collect information about the device you use to access our Services, including device type, operating system, and unique device identifiers.

   e. Location Information:

   • With your consent, we may collect information about your precise or approximate location to provide location-based services.

2. How We Use Your Information:

   a. Providing Services:

   • We use your information to facilitate and fulfill your travel bookings, provide customer support, and enhance your overall experience with Navdurga Tourism.

   b. Personalization:

   • We may use your information to personalize and tailor our services, including providing recommendations based on your travel history and preferences.

   c. Communication:

   • We may use your contact information to send you transactional emails, updates, and marketing communications related to our Services. You can opt-out of marketing communications at any time.

   d. Analytics and Improvements:

   • We analyze user behavior and feedback to improve our Services, troubleshoot issues, and enhance the functionality of our platform.

3. Sharing Your Information:

   a. Service Providers:

   • We may share your information with third-party service providers who assist us in providing and improving our Services.

   b. Legal Compliance:

   • We may disclose your information when required by law or in response to legal requests.

   c. Business Transfers:

   • In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

4. Security:

   • We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices:

   • You have the right to review, update, and delete your personal information. You can manage your communication preferences through your account settings.

6. Updates to Privacy Policy:

   • We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other communication channels.

7. Contact Us:

   • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@navdurgatourism.com

By using Navdurga Tourism's Services, you agree to the terms outlined in this Privacy Policy. Please review this policy periodically for any updates.